With our ticket management, support tickets are created directly from incoming calls within the Telavox app. Share internal notes with colleagues and let AI summarize and tag your calls. You can easily view all previous customer communication in the history. Connect your support email (Outlook email) and WhatsApp channel to gather all communication in one place. This provides you with better conditions for collaboration with a clear overview of both ongoing and completed tickets.
Get started
For businesses that already use their own ticket management system, it is possible to integrate Telavox with existing systems. Contact Telavox sales, and we will assist you further.