With Telavox in Microsoft Teams, you get a powerful telephony solution that brings together telephony, availability and calendar in one platform for easy call management.
Gather all important functions in one place without switching between tools. Combine telephony and CRM in the same platform.
Gather all essential functions in one place without switching between tools. Combine telephony and help desk in the same platform.
You can easily create and customize integrations and automations yourself
with ready-made building blocks directly in our app.
Easily connect your most important systems and get relevant information directly in the call.
Want to see the customer’s email, company name and account manager? Or maybe order details? You can get all the important information right on the call to deliver an outstanding customer experience – without ever having to leave the call window. It’s that simple.
Let information in your systems guide call handling when your customers call into your switchboard. Do you want to automatically route the call to the customer’s account manager or to a VIP queue? Maybe you want to collect the customer’s order number before the call and connect the customer to the right department? We give you the building blocks to perfect all your unique needs right in our app.
