Display your availability and customize how you can be reached when you are in a meeting, at lunch, or on vacation.
Create space to finish a task before the next call is connected. With a pause profile, agents in the queue get time to complete their work between calls.
Share the responsibility for incoming voicemails within your team. A shared voicemail box makes it easy for multiple users to listen to and follow up on messages.
Create a welcome message that provides the customer with relevant information and the option to wait or be called back.
Receive faxes directly in your email with Telavox. Incoming faxes are delivered as PDFs to one or more email addresses and can be managed digitally in the same workflow as other communication.
Plan opening hours, holidays, and vacation periods directly in the PBX. Create different PBX modes, add messages, and schedule when they should be active. Changes can be made in advance and tailored to how your business operates throughout the year.
Call Management makes it easy to handle multiple calls. Switch between incoming calls, park calls, take over calls from colleagues, and set up hold music. Perfect for smooth communication within teams.
Choose and switch between a wide range of ringtones to find the tone that best suits every occasion.
Create intelligent rules and automate call handling in the PBX through integrations with external systems.
Make internal calls with short numbers in Telavox. With speed dial, you only need 2–5 digits to reach the right colleague.
